TERMS-OF-SERVICE

Welcome to pinnacleaura.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which govern the relationship between pinnacleaura.com and users in relation to this website. Please read these terms carefully. If you do not agree to these terms, you should not use this website.

1. General Information

1.1 This website is operated by CHAOYOU, registered in Hong Kong.
1.2 By using this website, you agree to comply with all applicable laws and regulations in Hong Kong, including but not limited to the Personal Data (Privacy) Ordinance (Cap. 486) and the Sale of Goods Ordinance (Cap. 26).

2. Eligibility

2.1 You must be at least 18 years old or the legal age in your jurisdiction to use this website and make purchases.
2.2 By using this website, you represent that you have the legal capacity to enter into a binding contract.

3. Account Registration

3.1 To access certain features of our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration.
3.2 You are responsible for maintaining the confidentiality of your account login details and for any activity that occurs under your account. Please notify us immediately of any unauthorized use of your account.

4. Purchases and Payments

4.1 We reserve the right to modify prices or discontinue products without prior notice.
4.2 Payments must be made through the payment methods provided on the website. You agree to provide valid payment information, and you authorize us to charge the applicable fees for your purchases.

5. Shipping and Delivery

5.1 We will arrange for the delivery of the products to the address provided during the order process. Delivery times may vary depending on your location.
5.2 We are not liable for delays caused by factors beyond our control, including but not limited to customs clearance, transportation strikes, or weather conditions.

6. Returns and Refunds

6.1 We offer returns and refunds in accordance with our Return Policy. Please refer to the policy for details on the procedures and conditions for returns.
6.2 Any refund will be processed through the original payment method, and the timeline for refunds may vary depending on your payment provider.

7. Intellectual Property

7.1 All content on this website, including but not limited to text, images, logos, and product designs, are the intellectual property of CHAOYOU or our licensors.
7.2 You may not use, copy, reproduce, or distribute any part of this website for commercial purposes without our express written permission.

8. Limitation of Liability

8.1 To the fullest extent permitted by Hong Kong law, CHAOYOU shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of this website or the purchase of products from this website.
8.2 Our total liability, if any, shall be limited to the amount paid by you for the specific product or service in question.

9. Privacy

9.1 Your use of this website is also governed by our Privacy Policy. We collect, use, and store personal information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486).

10. Governing Law and Jurisdiction

10.1 These Terms of Service and any disputes arising from or in connection with them shall be governed by and construed in accordance with the laws of Hong Kong.
10.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

11. Changes to These Terms

11.1 We reserve the right to update or modify these Terms of Service at any time without prior notice. The updated version will be posted on this page, and your continued use of the website constitutes your acceptance of any changes.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: service@pinnacleaura.com